REFUND AND RETURNS POLicy
Toyshop’s Hassle-Free Returns
At Toyshop’s, we want you to be fully satisfied with your purchase. If you’re not completely happy, our return policy allows you to return or exchange products easily.
Return Policy Guidelines:
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Eligibility for Returns:
- You can return any unused, unopened products within 30 days of the purchase date for a full refund.
- Items must be in their original packaging, and you must provide proof of purchase.
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Return Process:
- To initiate a return, visit our Return Center and submit a return request. We will provide a return label and instructions on how to send back the items.
- Please ensure all items are securely packaged.
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Refunds:
- Once we receive the returned items, we will process the refund within 7-10 business days to the original payment method.
- Refunds may take longer depending on your financial institution.
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Exchanges:
- If you would like to exchange an item, please contact our customer service at contact@youtopix.xyz. Exchanges are subject to product availability.
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Non-Returnable Items:
- Certain items, such as clearance or sale items, are non-refundable. Please check the product page for return eligibility.
For more details or to start your return, visit our Returns and Refunds page or call us at 918-716-2264.